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          Contact ERIE

          Not sure where to get started?

          Call us toll-free at (800) 458-0811, or select from the options below:

          Search for your local ERIE agent now or call (800) 458-0811 during business hours to find an ERIE agent near you.

          A member of our Customer Care team can help you with your policy questions.

          Monday-Friday, 8 a.m. to 11 p.m. or Saturday, 9 a.m. to 4:30 p.m. (Eastern)

          Phone: (800) 458-0811, option 4

          Email Customer Care

          ERIE office locations and phone numbers

          ERIE offices are closed on the following holidays New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

          Billing questions?
          Through ERIE’s automated phone system, you may check your balance or payment history. Have your policy number handy before you call (800) 458-0811, option 9.

          Email Your Billing Questions.

          Our Mailing/Billing Address:
          Erie Insurance Group
          100 Erie Insurance Place
          Erie, PA 16530-1104


          Here's how to start your claim:

          For windshield and auto glass repairs, get in touch with a local auto glass repair business or go through ERIEGlassSM, a nationwide network of glass repair shops that is available to customers through a partnership with Safelite® Solutions. You can start an auto glass claim with us by phone, (800) 552-3743, or online.

          Start a Glass Claim

          For workers’ compensation claims, call (855) 492-3665.

          Erie Family Life can help you with life insurance, annuities and structured settlements.

          Phone: (800) 458-0811, option 3

          Monday - Friday, 8 a.m. to 5:30 p.m.

          Email Erie Family Life

          Mail Payments
          Erie Family Life Insurance Company
          100 Erie Insurance Place
          Erie, PA 16530

          All Other Correspondence
          Erie Family Life Service Center
          P.O. Box 83026
          Lincoln, NE 68501-3026

          Media Relations
          (800) 458-0811, option 1, ext. 2593 or (814) 870-2593

          Investor Relations
          (800) 458-0811, option 1, ext. 7312?
          (814) 870-7312
          Fax: (814) 870-2717

          Email Media and Investor Relations.

          If you suspect insurance fraud, call ERIE's Fraud Hotline at (800) 368-6696 or make a report by email: fraud.finders@erieinsurance.com.
          Each year, we receive hundreds of funding requests from many organizations across our footprint. We consider each request carefully. For information about the funding process, go to the Erie Insurance Giving Network website