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          Awards and Rankings

          We try to fulfill our business responsibilities with more heart than any other insurer out there. We think big, but still care about the individual.

           

          Claims Satisfaction

          Erie Insurance was awarded first place in the 2018 U.S Auto Claims Satisfaction Study? by J.D Power. The study focuses on customer satisfaction among drivers who recently settled a claim. ERIE achieved the highest in overall satisfaction with a score of 891 out of 1,000.

          Erie Insurance received the highest numerical score in the J.D. Power 2018 U.S. Auto Claims Satisfaction Study?. The 2018 study is based on responses from 10,896 auto insurance customers who settled a claim within the past six months prior to taking the survey. The study excludes claimants whose vehicle incurred only glass/windshield damage or was stolen, or who only filed a roadside assistance claim. Survey data was collected from November 2017 through August 2018. Your experiences may vary. Visit jdpower.com/awards for more information.

          J.D. Power U.S. Shopping Study Trophy 2019

          Customer Satisfaction

          For the 7th consecutive year, Erie Insurance was ranked highest in customer satisfaction among auto insurers for providing an excellent shopping experience. ERIE scored 917 points on a 1,000 point scale, 65 points above the industry average of 852. The U.S. Insurance Shopping Study measures auto insurance shopping, purchase behavior and purchase experience satisfaction among customers who recently purchased insurance.

          The study is based on responses from more than 14,400 insurance customers who requested an auto insurance price quote from at least one competitive insurer in the past nine months and includes more than 38,800 unique customer evaluations of insurers. The study was fielded in April, July and October 2018 and January 2019. Erie Insurance received the highest numerical score in the J.D. Power 2013–2019 U.S. Insurance Shopping Study (tied in 2016). Your experiences may vary. Visit jdpower.com/awards for more information.

           



          Industry Rankings

          We're a regional insurer that ranks highly among much larger companies.

          We started in 1925 as a Pennsylvania auto insurer. Over the years, we added home, life and business insurance policies to meet the needs of our customers. Now millions of people trust us across 12 states and the District of Columbia.

          *Based on direct premiums written, Best’s Insurance Reports 2018
          **Based on direct premiums written, commercial multi-peril writers, Best's Insurance Reports 2018

          12th

          Largest auto insurer in the u.s.*

          9th

          Largest Home Insurer in the U.S.*

          12th

          Largest Business Insurer in the U.S.**



          Financial Strength

          When you’re shopping for insurance, it’s important to select a company that will be financially sound for many years to come. One way to check on a company’s financial strength is to refer to ratings from independent organizations.

          AM Best logo


          A.M. BEST

          A.M. Best is a respected provider of financial ratings for insurance organizations.

          Erie Insurance Group has earned A.M. Best's rating of?A+ (Superior).
          Erie Family Life Insurance Company has earned A.M. Best's rating of?A (Excellent).


          ?

          Ward's 50 Logo

          ?

          WARD'S 50

          Erie Insurance Group was named to Ward's 50 top-performing property-casualty insurers for 2018. It's ERIE's 18th appearance on the list since 1991. Ward is a leading provider of benchmarking and best practices studies for insurers. The ranking is based on analysis of the financial performance of nearly 3,000 property-casualty insurers. It recognizes the top 50 U.S.-based carriers for safety, consistency and financial performance over a five-year period.


           

          Fortune 500

          FORTUNE 500 RANKING

          FORTUNE® ranks Erie Insurance number 381 on the 2019 FORTUNE 500® list. The list ranks the largest American companies based on total revenue. Erie Insurance made its initial debut on the list in 2003.

           From FORTUNE Magazine, May 16, 2019©2019 Time Inc. Used under license. FORTUNE and FORTUNE 500 are registered trademarks of Time Inc. and are used under license. FORTUNE and Time Inc. are not affiliated with, and do not endorse products or services of Licensee.

           

          Last month, I had to file a claim. My agent Carol was prompt, courteous, professional and realistic. I've been a customer since 1974. I’d recommend ERIE to anyone because Carol isn’t the exception—she is the norm.

          MICHAEL U., BLAIRSVILLE, PENNSYLVANIA

          Claims Service That You Can Count On

          Since our early days of operation, we have built our reputation on providing outstanding customer service. We deliver service that’s personal and immediate.

          Ace Awards trophy

          CONFIRMIT

          Confirmit awarded ERIE the 2017 and 2016 ACE (Achievement in Customer Excellence) Awards in the Voice of the Customer category for claims service.?Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience and delivering improved business results.

          Confirmit recognizes organizations’ commitment to measuring and understanding the customer experience and delivering improved business results.

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          More about who we are

          Our co-founders believed in building a business on the values of honor and decency, and their vision has become our mission. You can count on us to help protect all the things that matter most to you. We have over 90 years of experience.


          12k+

          More than 12,400 licensed agents are available to help you choose insurance coverage for you that best suits your needs.

          24/7

          Claims support is available 24 hours a day, 365 days a year. We’ll be there when you need us.

          5.8M

          We have more than 5.8 million auto, home and business insurance policies in force. Our protection is practical and our team is reliable.



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